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Frequently Asked Questions

Cleared for questions. Your pre-flight checklist starts here.

Talon ETA

What is Talon ETA?
Talon ETA is a web-based, curriculum-centric flight training management system built for managing flight training, including curriculum, security, student records, operations, and scheduling.
Can I schedule students and instructors from the same screen?
Yes, ETA provides a unified scheduling interface that lets you view and assign both students and instructors in real time.
Does ETA manage academic ground school as well?
Yes, ETA includes academic tracking, exams, and instructor grading tools.
Can I use Talon ETA on mobile devices?
Yes, ETA is fully web-based and mobile responsive, allowing access from desktops, tablets, and smartphones. Check out our Talon Mobile app.
Does ETA support Part 61, 141, and 142, and collegiate programs?
Yes. Because ETA is curriculum-centric and fully configurable, it supports Part 61, 141, and 142 training operations and is used by collegiate aviation programs and universities around the world.
Can I monitor student performance and course progress?
Yes, ETA provides detailed tracking of student performance and audit trails for lesson completion.
Can ETA handle instructor payroll?
Yes, ETA includes instructor payroll functionality tied directly to scheduled and completed events.
Can ETA track instructor and student requirements?
Yes, ETA tracks currencies and qualifications tied to aircraft or training items, and offers real-time performance tracking for students and instructors.
Does ETA provide helpful charts or graphs?
Yes, ETA offers hundreds of reports and graphs, with the option to request custom reports tailored to your operation.
Is ETA configurable?
Yes, administrators can configure dropdowns, parameters, and presentation settings through Definitions.
Can ETA support multiple locations in one database?
Yes, ETA supports multi-location operations within a single database, with no extra cost for additional sites.
Is ETA AICC or SCORM compliant?
Yes, ETA is SCORM 1.1 and 1.2 compatible for integration with CBT and LMS systems.
How long does ETA take to implement?
Implementation can take as little as 7 days depending on preparation, but most schools go live within 2 to 3 weeks.
What kind of go-live support is offered?
Talon provides on-site support during your go-live days to ensure a smooth transition across all teams.
How is ETA “real-time”?
ETA provides live updates for schedules, resources, and communications, with push notification support.

Talon RMS

Does RMS track squawks and deferred maintenance?
Yes, RMS includes detailed squawk tracking and compliance timelines.
Can RMS track part inventories?
Yes, RMS provides part inventory controls with tracking for expiration dates, locations, and usage. See inventory tools in Talon RMS.
Is RMS integrated with ETA?
Yes, RMS can be used stand-alone or integrated with ETA’s dispatch and training operations. Learn more on our Talon RMS page.
Can RMS manage inspection intervals and recurring tasks?
Yes, RMS automates tracking for inspections, ADs, and required recurring maintenance tasks. See how Talon RMS simplifies recurring maintenance.
Is there support for logging maintenance events?
Yes, RMS allows detailed event logging, including technician notes and part replacement history. Explore this in Talon RMS features.
Can I track serialized parts?
Yes, serialized parts are traceable through their entire lifecycle, from installation, removal, repair, and overhaul to return to service.
Does the system support inventory management and purchase orders?
Yes. Tracking inventory and purchase orders ensures critical parts are available, traceable, and compliant with FAA regulations, minimizing downtime and preventing unauthorized or expired part usage. It also supports cost control, accountability, and accurate maintenance documentation.
Is there a digital signature or sign-off process?
Yes, our digital signature and sign-off process provides secure, tamper-proof verification of maintenance actions, meeting FAA requirements for traceability and accountability. It streamlines approvals, reduces paperwork errors, and supports audit readiness with a clear record of who performed or authorized each task.

TalonSMART

Can I track and report incidents?
Yes, TalonSMART includes tools to log, investigate, and follow up on incidents and safety hazards.
Does TalonSMART allow the use of any framework?
Yes, TalonSMART supports any SMS framework classification for analyzing incidents and root causes.
Can corrective actions be assigned and tracked?
Yes, TalonSMART lets managers assign and track corrective actions through completion and audit.
Can I attach documents or images to safety reports?
Yes, TalonSMART supports attaching multiple files to each incident report.
Is there dashboard visibility for open cases?
Yes, TalonSMART provides a summary dashboard for tracking all active and resolved cases.

Integrations

Does it integrate with accounting software like QuickBooks?
Yes. Talon ETA exports billing and financial data for use with accounting systems, and our team helps customers set up QuickBooks import files.
Can it connect to flight trackers like FlySto and CloudAhoy?
Yes. Talon Reports and API connects to flight-tracking platforms such as FlySto and CloudAhoy, and can export report data via FTP or our Data Services API.
Does it work with LMS platforms like Canvas?
Yes. ETA is AICC- and SCORM-compatible and can export data to LMS platforms such as Canvas via FTP or our Data Services API.
Can ETA interface with other systems?
Yes, ETA offers API integrations for payroll, registrar, accounting, and more. RMS can also integrate with ETA for seamless maintenance tracking.

Getting Started & Pricing

What is the pricing?
Pricing scales to the size of the flight school: a per-student cost for Talon ETA, or per-aircraft for Talon RMS. TalonSMART is a flat fee, with generous discounts if you already use ETA and/or RMS. Because pricing details are proprietary, they are typically shared after a standard NDA and a demonstration of the system.
How do I schedule a demo?
Simply visit our Contact Us page and request a demo using the form.
How would my team prepare for a demonstration?
A demonstration typically runs about 1.5 hours per system, with roughly 30 minutes for questions. The more you tell us about what your school wants to solve, the better we can tailor a brief, productive demonstration.
What can you import from our current system?
We can import courses, definitions, currencies, qualifications, students, instructors, other personnel, and assignments. Past training records aren’t imported, but we can attach them to each student as PDF, Word, or Excel files so they stay with the student’s file.
Who owns our data?
You do. Your data belongs to you, the customer.
Is training provided during onboarding?
Yes, we offer comprehensive training, both on-site and remote, tailored to your operational structure.
What kind of support is offered?
Our office is open Monday through Friday, 9 a.m. to 6 p.m. Central. Emergency support is available 24/7/365 by phone, and email requests are answered after hours too.
Are updates included in the license?
Yes, regular updates and feature enhancements are included at no extra cost. We continually take feedback from our users and improve the system; every feature in the system was requested by one of our users.
Is Talon Systems used internationally?
Yes. Our systems are used by flight schools and universities worldwide, including in Canada, Europe, and Asia. Because ETA is curriculum-centric and fully configurable, schools tailor courses, rules, and records to their own regulatory framework.
Is this approved for electronic record keeping?
Yes. To date, no user of Talon Systems software has been rejected for electronic record keeping by an aviation authority such as the FAA.

Still have questions?

Tell us what you’re trying to solve and we’ll tailor a quick demo to your school.

Office hours Monday through Friday, 9 a.m. to 6 p.m. Central. Emergency support 24/7/365.